Privacy policy

Last Updated: 02/25/2026

At Nexis IPTV (accessible via https://nexisiptv.com), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our IPTV subscription services. Please read it carefully. By accessing or using our Services, you consent to the practices described in this policy.

1. Information We Collect
We collect personal information that you voluntarily provide to us when you register for an account, fill out a contact form, or otherwise interact with our Services. This may include: Identity Data (full name, username, or similar identifier); Contact Data (email address, phone number for WhatsApp support); Profile Data (preferences, feedback, and survey responses); Technical Data (IP address, browser type and version, time zone setting, browser plug‑in types, operating system and platform, and other technology on the devices you use to access this website); Usage Data (information about how you use our website, products, and services). We do not collect payment card information directly; all payments are processed by third‑party payment processors (e.g., Stripe, PayPal) who handle your financial data according to their own privacy policies and PCI DSS standards.

2. How We Collect Information
We use different methods to collect data from and about you, including through: Direct interactions – you may give us your Identity, Contact, and Profile Data by filling in forms, registering for an account, or corresponding with us via email or WhatsApp; Automated technologies or interactions – as you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies; Third parties – we may receive Technical Data about you from analytics providers such as Google Analytics.

3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to register you as a new customer and manage your account (necessary for the performance of our contract with you); to process and deliver your subscription, including managing payments, fees, and charges (necessary for our contract); to manage our relationship with you, including notifying you about changes to our terms or privacy policy (necessary for compliance with legal obligations and our legitimate interests); to administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) (necessary for our legitimate interests); to deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (necessary for our legitimate interests); to use data analytics to improve our website, products/services, marketing, customer relationships, and experiences (necessary for our legitimate interests); to send you newsletters or promotional communications where you have opted‑in to receive them (consent). Note on consent: Where we rely on consent to process your data, you have the right to withdraw your consent at any time by contacting us.

4. Cookies and Similar Technologies
Our website uses cookies to distinguish you from other users, provide a good experience when you browse, and improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. We use the following types of cookies: Strictly necessary cookies (required for the operation of our website); Analytical/performance cookies (allow us to recognize and count the number of visitors and see how visitors move around our website); Functionality cookies (used to recognize you when you return to our website); Targeting cookies (record your visit to our website, the pages you have visited, and the links you have followed). You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more detailed information about the cookies we use, please see our full Cookie Policy.

5. Disclosure of Your Information
We may share your personal data with the following categories of third parties: Service providers who provide IT and system administration services, payment processing, and customer support; Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services; Regulators and authorities who require reporting of processing activities in certain circumstances; Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third‑party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers
We are based in the United States. If you are accessing our Services from outside the US, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal data, in the US and other countries. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable law.

7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including: Right to access (you can request a copy of the personal data we hold about you); Right to rectification (you can ask us to correct inaccurate or incomplete data); Right to erasure (right to be forgotten) (you can ask us to delete your personal data where there is no good reason for us continuing to process it); Right to restrict processing (you can ask us to suspend the processing of your personal data); Right to data portability (you can request the transfer of your personal data to you or to a third party in a structured, commonly used, machine‑readable format); Right to object (you can object to our processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object); Rights in relation to automated decision‑making and profiling (you have the right not to be subject to a decision based solely on automated processing which produces legal effects concerning you). For California residents (CCPA): you have the right to know what personal information we collect, use, disclose, and sell; to request deletion of your personal information; to opt‑out of the sale of your personal information (note: we do not sell your personal information); and to non‑discrimination for exercising your CCPA rights. To exercise any of these rights, please contact us using the details in Section 11. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

10. Third‑Party Links
This website may include links to third‑party websites, plug‑ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third‑party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

11. Contact Information
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your legal rights, please contact us at: Nexis IPTV LLC, Email: legal@nexisiptv.com.

12. Changes to This Policy
We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material privacy policy changes if and where this is required by applicable data protection laws. You can see when this privacy policy was last updated by checking the “last updated” date displayed at the top of this page.